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privacy |
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Data Protection & Privacy Policy
Introduction
The purpose of this policy is to explain how ADDSavvy Computing Ltd collects protects and uses personal data. ADDSavvy Computing Ltd is committed to ensuring that any personal data supplied by its customers or is otherwise generated by its business activities is collected and processed fairly and lawfully in accordance with the UK Data Protection Act 1998.
What Types Of Personal Data Does ADDSavvy Computing Ltd Collect?
ADDSavvy Computing Ltd needs certain personal data to enable it to provide its products and services to its customers and end users. The personal data collected will generally include: company name company size and sector individual contact names and job titles for delivery installation support and billing postal address elephone and fax numbers e-mail addresses. ADDSavvy Computing Ltd also has access to personal data that is generated over the ADDSavvy Computing Ltd network including IP and email addresses for incoming and outgoing data and network usage data. In certain circumstances ADDSavvy Computing Ltd may also collect financial information about ADDSavvy Computing Ltd customers and end users from third parties to enable ADDSavvy Computing Ltd to assess its risks in granting credit terms and contact information about organisations ADDSavvy Computing Ltd considers may be interested in ADDSavvy Computing Ltd products and services.
How Does ADDSavvy Computing Ltd Obtain Personal Data?
ADDSavvy Computing Ltd obtains personal data in a number of ways including from orders placed by customers and end users (whether by telephone fax or email or by application form) from enquiries made by existing customers and potential customers (including information gathered at marketing events and via the ADDSavvy Computing Ltd web site) from third party list brokers from resellers who pass on personal data to ADDSavvy Computing Ltd about end users and directly from the ADDSavvy Computing Ltd network.
How Does ADDSavvy Computing Ltd Use The Personal Data That It Holds?
Providing and Improving the ADDSavvy Computing Ltd Service
Most of ADDSavvy Computing Ltd use of personal data is necessary to enable it to provide a service to its customers and its end users including order processing delivery installation and support services as well as for invoicing and in order to answer general customer enquiries. In addition ADDSavvy Computing Ltd may also use personal data to improve on the level and type of service ADDSavvy Computing Ltd offers to its customers. As part of this interest in improving the service provided ADDSavvy Computing Ltd may process personal data for the purposes of sales analysis and customer usage statistics.
Direct Marketing
ADDSavvy Computing Ltd may from time to time inform its customers end users and potential customers about ADDSavvy Computing Ltd and ADDSavvy Computing Ltd affiliate products and services and other information ADDSavvy Computing Ltd feels may be of interest. Customers and other recipients of information from ADDSavvy Computing Ltd may indicate at the time they first place an order with ADDSavvy Computing Ltd whether or not they wish to receive such information or at any later time by simply contacting ADDSavvy Computing Ltd.
To Whom Does ADDSavvy Computing Ltd Disclose Personal Data?
ADDSavvy Computing Ltd will pass personal data within its internal departments in order to fulfil sales and support obligations as well as to finance departments to enable invoicing. As a general rule ADDSavvy Computing Ltd does not disclose personal data to unaffiliated third parties except where customer consent has been obtained where ADDSavvy Computing Ltd is under an obligation by law to disclose personal data or where ADDSavvy Computing Ltd has contracted with third parties to assist in providing services to ADDSavvy Computing Ltd customers such as for delivery installation and systems support services.
How Does ADDSavvy Computing Ltd Protect the Personal Data it Holds?
ADDSavvy Computing Ltd takes customer confidentiality and security very seriously. ADDSavvy Computing Ltd has implemented appropriate internal security procedures that restrict access to and disclosure of personal data within ADDSavvy Computing Ltd. These procedures will be reviewed from time to time to determine whether they are being complied with and are effective. ADDSavvy Computing Ltd will also actively investigate and cooperate with law enforcement agencies any allegations of abuse or violation of system or network security as set out in the applicable ADDSavvy Computing Ltd Acceptable Use Policy.
Customers Rights
European Economic Area legislation gives individuals whose personal data is held by ADDSavvy Computing Ltd specific rights to access and rectify personal data held about them. These include the right to:
obtain from ADDSavvy Computing Ltd for a prescribed fee confirmation that personal data is held as well as a written description of such personal data the purpose(s) for which it is being used the source(s) of the personal data and details of any recipients request the deletion or rectification of personal data which is inaccurate as explained in Direct Marketing above to object to any unsolicited information sent by ADDSavvy Computing Ltd regarding promotions or new products and services.
Contact Details
If any individual wishes to contact ADDSavvy Computing Ltd regarding the personal data held about them or has any other question about ADDSavvy Computing Ltd data privacy procedures they should send a letter to the directors of ADDSavvy Computing Ltd.
Policy Updates
As part of ADDSavvy Computing Ltd commitment to compliance with data privacy requirements and to reflect changes in ADDSavvy Computing Ltd operating procedures ADDSavvy Computing Ltd may the terms of this policy from time to time and will post the revised policy on this website.
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